🟦 General Questions
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What is CalSurvey?
CalSurvey is a global survey community where you can share your opinions with trusted research companies and earn real rewards for your time.
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How does CalSurvey work?
You create a free account, join survey panels, complete surveys that match your profile, and earn rewards.
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Is it free to join?
Yes, CalSurvey is completely free. There are no charges or subscriptions.
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Who can join CalSurvey?
Anyone aged 16+ can join, depending on survey availability in their country.
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Do I need any experience?
No experience is needed. Just your honest opinion.
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How do I sign up?
Click “Join Now”, enter your details, verify your email, and start earning.
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Can I register from my phone?
Yes, CalSurvey works on all devices.
🟦 About Surveys
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What kind of surveys will I get?
You’ll get surveys on products, ads, technology, lifestyle, entertainment, and more.
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How long are the surveys?
Most surveys take 5–15 minutes. Longer ones offer higher rewards.
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How many surveys can I do daily?
You can take as many surveys as you receive.
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Why do I get disqualified?
Some surveys require specific profiles. If you don’t match, you may get screened out. It’s normal.
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How often will I get new surveys?
This depends on your country and profile. Keeping your profile updated helps.
🟧 Rewards & Payments
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How do I earn rewards?
You earn rewards for completing surveys from our verified partners.
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What rewards can I get?
PayPal cash, gift cards, vouchers, samples depending on the partner.
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When do I get paid?
Most rewards take 7–10 business days. Some are instant.
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Is there a minimum payout?
Each panel has its own threshold, usually $5–$10.
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How will I receive payment?
PayPal, bank transfer or digital gift code depending on partner.
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Can I track my rewards?
Yes, your dashboard shows completed surveys and pending rewards.
🟨 Account & Settings
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Can I change my email?
Yes, update it from profile settings.
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What if I forget my password?
Use the “Forgot Password” option to reset.
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Can I have multiple accounts?
No, only one account per person is allowed.
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How can I delete my account?
Use the Delete Account option or contact support.
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Why is my account restricted?
Usually because of duplicate accounts or suspicious activity.
🟩 Privacy & Security
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Is my data safe?
Yes, your data is protected and never sold.
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Do you share my email?
No, we keep your email private.
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Are you GDPR compliant?
Yes, CalSurvey follows international privacy laws.
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Will I get spam?
No. Only real survey invites and updates.
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Can I unsubscribe?
Yes, via email link or profile settings.
🟦 Technical Help
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I can’t log in. What should I do?
Check your email and password or reset it.
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A survey isn’t loading. What can I do?
Refresh or try another browser.
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I didn’t receive my reward.
Rewards may take hours or days. If delayed more than 10 days, contact support.
🟨 Contact & Support
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How do I contact CalSurvey?
Email support@calsurvey.com or use our contact form.
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How long does support take?
We respond within 24–48 hours.
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Do you offer multi-language support?
Yes, based on availability.
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What if I find a fake survey?
Report it immediately and we will take action.
❤️ Final Note
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Anything else I should know?
We aim to provide a safe and rewarding survey experience. If you need help anytime, we’re here.
